Overview
By implementing Zoho CRM in one month, Imperio Railing Systems centralized multi-channel leads, automated follow-ups, and brought structure and visibility to the entire sales process.
Problem
Imperio Railing Systems struggled to manage leads across its three business channels — B2B, B2C, and B2P. Leads came from multiple sources, follow-ups were often missed, and the sales process was unorganized.
Solution
The Works set up Zoho CRM to centralize all leads, automate follow-ups, and give visibility into performance across every channel. The system was live in just one month, making sales faster and more structured.
"Zoho CRM helped us work smarter, not harder. Now we know what to do and when." — Imperio Railing Systems
Client Details
Information
Client
Reeferon
Location
Maharashtra, India
Industry
Transport (Cold Supply Chain)
Project Duration
N/A
Primary Product Implemented
Zoho People and Zoho Payroll
Business Verticals Covered
Logistics, Warehouse Operations, HR & Payroll
Reeferon Transforms Case Study
Reeferon Transforms HR Operations with Zoho People & Payroll
Client Details
Client
Location
Industry
Project Duration
Primary Product Implemented
Business Verticals Covered
Information
Reeferon
Maharashtra, India
Transport (Cold Supply Chain)
N/A
Zoho People and Zoho Payroll
Logistics, Warehouse Operations, HR & Payroll
1. Overview
Problem
Reeferon: Cold Supply Chain had broken HR processes across multiple locations. Attendance was tracked manually, payroll was inconsistent, and compliance reporting was error-prone. Managing distributed teams in warehouses and logistics sites became slow, inefficient, and risky.
Solution
Zoho People and Zoho Payroll were implemented to digitize and centralize HR operations. Attendance was automated with geo-fencing, payroll was streamlined with built-in compliance, and a self-service portal was introduced for employees. This reduced delays, improved accuracy, and gave HR complete visibility.
2. Key Takeaways
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Centralized employee database with multi-location mapping
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Geo-fenced attendance and automated leave approvals
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Payroll integrated with statutory compliance
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Self-service portal for employees 5. Better audit readiness and transparency
3. Results
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100% digital HR records and processes
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Payroll processing time cut down significantly
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Real-time compliance reporting enabled
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Improved employee satisfaction with self-service tools
“With Zoho People and Payroll, we’ve eliminated errors and delays. HR tasks that took days are now done in minutes.” – Reeferon HR Team
Imperio Railing Systems
How Imperio Centralized Multi-Vertical Sales with Zoho CRM
Location
Maharashtra
Industry
Railings & Metal Fabrication
Primary Product Implemented
Zoho People and Zoho Payroll
Business Verticals Covered
B2B, B2C, B2P
Results
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100% lead tracking from every source
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30% faster response to new leads
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No more missed follow-ups
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Easy reports showing what works
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Higher sales conversions
Key Takeaways
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All leads tracked in one system
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Automated reminders for timely follow-ups
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Reports to identify best lead sources
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Faster responses to new inquiries
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Clear sales process across B2B, B2C, and B2P